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CodeArcLabs

AI & Intelligent Automation

Generative AI and AI chatbot development

AI assistants that know your business and speak for it.

Generative AI can draft, summarize, answer and explain, but only when it is grounded in the right information and held to clear rules. We build chatbots and generative AI features that answer from your approved content, work inside your website, app or messaging channels, and hand over to a person when they should.

  • Customer support chatbots
  • Website and sales assistants
  • Internal knowledge search
  • Document summarization
  • Content drafting tools
  • AI features inside products

Explore how it works.

Choose a step to see the problem, our approach and what it looks like in use.

Person using a laptop and a phone with a messaging conversation open

Where the work gets stuck

Generic chatbots guess, repeat themselves and frustrate customers. Teams lose hours answering the same questions or searching for documents nobody can find.

What we build

  1. 01

    Support and sales chatbots

    Assistants for your website, app and messaging channels that answer from your approved content and capture leads.

  2. 02

    Knowledge assistants

    Private search and question answering over your documents, tickets and wikis, so internal teams find answers in seconds.

  3. 03

    Generative features in products

    Summaries, drafting, classification and data extraction built into the software your customers already use.

  4. 04

    Evaluation and guardrails

    Testing, logging, content rules and human handoff, so quality stays high long after launch.

How a typical flow works

  1. Question asked

  2. Intent understood

  3. Your content searched

  4. Answer drafted

  5. Rules checked

  6. Reply or handoff

Technology we use

  • OpenAI
  • Anthropic
  • Google Gemini
  • Python
  • FastAPI
  • PostgreSQL
  • Next.js
  • WhatsApp

Questions we hear most

Not covered here? Ask us directly.

Generative AI uses language models to produce text, summaries, answers and other content. For a business, the value comes from connecting it to your own information and rules, so what it says is accurate and useful.

We ground it in your approved content, instruct it to say when it does not know, test it with realistic and tricky questions, and log conversations so quality can be reviewed and improved over time.

Yes. We deploy assistants on websites, in apps and on messaging channels such as WhatsApp, with the same knowledge behind each one.

We limit what the assistant can access, avoid sending sensitive data where it is not needed, and choose model providers and settings based on your data requirements.

A chatbot mainly answers questions. An AI agent also takes actions in your tools, such as booking a meeting or updating a record. We build both, and many projects start with a chatbot and add actions later.

Ready to talk about generative ai & chatbots?

Have a project in mind? Tell us what you're building. We'll help you scope it and get to launch.