Maintenance & Support
Website maintenance and support services
Keep your website running smoothly, every day.
A website is never finished. Software ages, updates pile up, content changes and small problems grow if nobody is watching. We provide ongoing maintenance and monitoring so your site stays fast, secure and up to date, and issues are caught before your customers notice them.
Regular updates, monitoring, backups and security checks that keep your website fast, secure and available.
From the problem to a working system.
- 01
The problem
Outdated software, broken forms and slow pages quietly cost you leads, and nobody notices until a customer complains.
- 02
How we solve it
We set up monitoring and a routine of updates, backups and checks, and respond quickly when something needs attention, so the site stays reliable without you having to think about it.
- 03
What it looks like
A contact form stops sending leads after a platform update. Monitoring catches the failure, we fix and test it the same day, and a short report tells you what happened and what changed.
What we build
01
Updates and patching
Regular updates to frameworks and dependencies, tested before they go live.
02
Monitoring and alerts
Uptime, speed and error monitoring with alerts, so problems are found and fixed early.
03
Backups and security
Scheduled backups, security checks and a recovery plan for when something goes wrong.
04
Improvements on request
Content edits, small features and performance tuning handled as part of an ongoing plan.
What it looks like in practice
A contact form stops sending leads after a platform update. Monitoring catches the failure, we fix and test it the same day, and a short report tells you what happened and what changed.
How a typical flow works
Monitoring runs
Issue detected
Team alerted
Fix applied and tested
Site verified
Report shared
Common use cases
- Regular updates and patching
- Uptime and performance monitoring
- Security checks and backups
- Content and small feature changes
- Performance tuning
- Hosting and domain support
Technology we use
- Next.js
- React
- Node.js
- Vercel
- AWS
- Docker
Questions we hear most
Typically software updates, monitoring, backups, security checks and a set of hours for small changes. We agree the exact scope and response expectations with you in writing.
Yes. We start with a short review of the site and its hosting, then agree a maintenance plan that fits what is there.
Response expectations are agreed up front, with faster handling for urgent issues such as the site being down.
Yes. Many clients use part of their maintenance time for improvements such as speed, content changes and new features.
Ready to talk about website maintenance?
Have a project in mind? Tell us what you're building. We'll help you scope it and get to launch.