CRM & Business Automation
WhatsApp automation services
Turn conversations into automated customer journeys.
Customers read WhatsApp messages. We connect WhatsApp to your CRM, calendar and AI so the right message goes out at the right time, replies are handled quickly and every conversation is recorded where your team can see it.
Automate notifications, lead follow-ups, customer support, appointment reminders and business workflows through WhatsApp.
From the problem to a working system.
- 01
The problem
Customers prefer to message, but replies, reminders and updates are handled by hand, so response times vary and details are lost across phones and inboxes.
- 02
How we solve it
We build WhatsApp flows on the official Business Platform that respect opt-in and message template rules, connect to your systems and escalate to a person when needed.
- 03
What it looks like
A new lead receives a friendly WhatsApp message, picks a time from your calendar in the chat, gets a reminder the day before and is logged in your CRM throughout.
What we build
01
Notifications and reminders
Appointment confirmations, reminders, status updates and payment notices sent automatically.
02
Lead follow-up flows
Instant first replies and timed follow-ups that continue until the lead books, replies or opts out.
03
AI-assisted support
An assistant that answers common questions from your content and hands complex cases to your team.
04
CRM and workflow integration
Conversations, tags and appointments synced with GoHighLevel, n8n workflows and your internal systems.
What it looks like in practice
A new lead receives a friendly WhatsApp message, picks a time from your calendar in the chat, gets a reminder the day before and is logged in your CRM throughout.
How a typical flow works
New lead or event
WhatsApp message sent
Customer replies
AI or flow responds
Appointment booked
CRM updated
Common use cases
- Lead follow-up
- Appointment reminders
- Order and status updates
- Customer support
- Re-engagement
- Internal alerts
Technology we use
- Twilio
- n8n
- GoHighLevel
- OpenAI
Questions we hear most
Yes. WhatsApp requires customer opt-in for business-initiated messages, and certain messages must use approved templates. We design your flows around those rules.
Yes. We sync conversations, contacts, tags and appointments with GoHighLevel and other systems so your team sees one complete history.
Yes. The assistant answers from your approved content, books appointments and hands the conversation to a person when it should.
Yes. Many journeys combine WhatsApp, SMS and email so each customer is reached on the channel they respond to.
Ready to talk about whatsapp automation?
Have a project in mind? Tell us what you're building. We'll help you scope it and get to launch.